API Reference

Create a ticket for a user synchronously

post
https://qa1.mspcentric.app/api/oem-alerts-api/alert/sync

Calling this endpoint will result in a ticket create in a user's PSA, we do this in a blocking fashion, we will completely create the ticket in a single request using this endpoint.

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Body Params
string
required
string
required
string
enum
required
Allowed:
string
enum
required
Allowed:
string
required
string
required

The integrationId for the integration you are trying to create an alert for

string
required

Pass this value if you are attempting to appending, resolving, or reopening a ticket. Optionally, you can provide this if you want to use your own internal value to track the lifeycle of an alert/ticket.

data
object
required
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Updated 7 months ago

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application/json

Updated 7 months ago

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